Meet Yannick Shamamba, 13|U’s Dedicated Resident Assistant

October 3, 2018

At 13|U, we’re dedicated to helping our residents live effortlessly with the help of our lifestyle concierge, Mr. Yannick Shamamba. Yannick is a dedicated member of our 13|U team and our residents’ personal coordinator — always at the ready to ensure that life is completely seamless.

Moving in? Yannick will assist with all your relocation services. Need a dog walker let into your residence? Yannick will gladly assist. Out of town, but have a package arriving? Yannick will deliver your packages just inside your apartment for the ultimate convenience. As our resident assistant, Yannick is there to help with a wide variety of services, including dog walkers and pet sitters, door-to-door package delivery, grocery service, food pick-up, car washing and detailing, dry cleaning pick-up and delivery, moving-in services, setting you up with a personal trainer or personal organizer, and more.

“Our staff values customer service and we go above and beyond to make [our residents’] living experience serene,” said Yannick.

On top of providing these services, Yannick also acts as your personal concierge — he’s a neighborhood expert, providing invaluable recommendations about local services, restaurants, and experiences. He’s proud to facilitate a hassle-free living experience both inside 13|U’s walls and out.

What’s his favorite part about serving the community at 13|U? For Yannick, it’s the day to day interactions with the residents: “Our residents are respectful, very kind to the staff, personable — and easy to serve, he says. “I get gratification from doing it, because at the same time, I’m making someone else’s life easier — which is our goal here at 13|U.”

Visit our website for more details on our Resident Assistant and unparalleled lifestyle services,.  Looking to move in? View our available floor plans and leasing options and contact us today to learn more about the unexpected details at 13|U.